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How to Approach Delinquent Accounts in Small Business Deals

When dealing with delinquent accounts in small business deals, it is crucial to have a strategic approach that maximizes the chances of recovering company funds. This article provides insights into the process of approaching delinquent accounts and the recommended steps to take for effective resolution and recovery of debts.

Key Takeaways

  • Conduct a thorough investigation and assessment of the delinquent accounts to determine the possibility of recovery.
  • Consider recommendations for closure or litigation based on the investigation findings and debtor’s assets.
  • Implement a recovery system that includes sending letters to debtors, skip-tracing, and contacting debtors through various channels.
  • Understand the costs and procedures involved in pursuing legal action for debt recovery.
  • Utilize competitive collection rates tailored to the age and amount of the delinquent accounts.

Approaching Delinquent Accounts in Small Business Deals

Thorough Investigation and Assessment

Before taking any action on delinquent accounts, a thorough investigation is paramount. This initial phase involves a deep dive into the debtor’s financial status and the circumstances of the debt. Understanding the debtor’s ability to pay is crucial to determining the next steps. If the likelihood of recovery is low, closure may be the most prudent path.

A meticulous assessment sets the stage for informed decision-making, whether it’s to close the case or to escalate to litigation.

The investigation process includes several key actions:

  • Sending initial communication to the debtor
  • Skip-tracing to uncover financial and contact information
  • Persistent contact attempts through calls, emails, and texts

Should these efforts not yield results, the case may progress to involving legal counsel. Here, the costs become a factor, with upfront legal fees ranging from $600 to $700. It’s a decision that requires careful consideration of potential outcomes versus the financial commitment involved.

Recommendation for Closure or Litigation

When faced with delinquent accounts, a pivotal decision point arrives: to close the case or to litigate. Closure is advised when recovery seems unlikely, after a meticulous review of the debtor’s assets and case details. If litigation is the chosen path, be prepared for upfront legal costs, which typically range from $600 to $700.

Litigation is not a step to be taken lightly. It requires a commitment to cover court costs and filing fees. Should you opt for legal action, our affiliated attorney will aggressively pursue all owed monies, including litigation expenses. However, if litigation does not yield results, rest assured, you owe nothing further.

Deciding against litigation allows for the continuation of standard collection activities, such as calls and emails, without additional financial commitment.

Our fee structure is straightforward and competitive, with rates varying based on claim age, amount, and volume. Here’s a quick breakdown:

  • For 1-9 claims:

    • Under 1 year: 30%
    • Over 1 year: 40%
    • Under $1000: 50%
    • With attorney: 50%
  • For 10+ claims:

    • Under 1 year: 27%
    • Over 1 year: 35%
    • Under $1000: 40%
    • With attorney: 50%

The choice between closure and litigation is a strategic one, influenced by the potential for recovery and the costs involved. Choose wisely, with the long-term financial health of your business in mind.

Recovery System for Company Funds

Once all avenues have been exhausted, a robust recovery system is crucial for salvaging company funds. Implementing a structured recovery process ensures that every delinquent account is handled efficiently and consistently.

  • Phase One: Rapid engagement with the debtor through multiple communication channels.
  • Phase Two: Escalation to affiliated attorneys for legal pressure.
  • Phase Three: Decision on closure or litigation based on a detailed assessment.

The goal is to maximize recovery while minimizing costs and maintaining customer relationships.

Our fee structure is transparent and performance-based, incentivizing successful recoveries:

Claims QuantityAge < 1 YearAge > 1 YearUnder $1000Attorney Placement

Remember, the recovery system is not just about getting funds back; it’s about doing so in a way that allows for future business opportunities with the debtor.

Frequently Asked Questions

What is the process for approaching delinquent accounts in small business deals?

The process involves thorough investigation and assessment, recommendation for closure or litigation, and a recovery system for company funds.

What happens if recovery of funds is not likely after investigation?

In such cases, closure of the case may be recommended, and the client will owe nothing to the firm or affiliated attorney.

What are the options if litigation is recommended?

The client can choose to proceed with legal action, paying upfront legal costs, or withdraw the claim with no obligation to pay the firm or attorney.

What are the rates for collection services based on the number of claims submitted?

Rates vary depending on the age and amount of the accounts, with different percentages for different scenarios.

What actions are taken in Phase One of the Recovery System for company funds?

In Phase One, letters are sent to debtors, skip-tracing is conducted, and attempts are made to contact debtors for resolution within the first 30 to 60 days.

What occurs in Phase Two of the Recovery System if the account remains unresolved?

In Phase Two, the case is forwarded to an affiliated attorney who sends demand letters and continues attempts to contact the debtor for payment.


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